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User Instructions and Help 

USER GUIDE BASICS

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Customizing Your Viewing Experience

 

In the Settings menu, you can find a wide range of pre-set options for customizing your viewing experience, just to mention few:

 

  • Create and edit user profiles: This allows multiple users to have their own personalized settings, preferences, and recommendations.

 

  • Password protected profile for kids: Create a child's own profile; lock or hide TV programs that you think are not suitable for viewing, and the user interface will only show the content on the home screen that your child is allowed to watch.

 

  • Favorite TV channels list: You can create a list of your favorite channels, set the order, and hide channels you don't watch.

 

  • User interface language: You can change the language of the user interface to match your preferences.

 

  • Content metadata language: You can change the default language for content metadata like descriptions and titles. Separate pre-sets are available for local channels, foreign channels and for VOD.

 

  • Subtitles: You can enable subtitles and choose the default language for them. For TV programs and VOD that support multiple languages, you can also select your preferred language. You can customize subtitles for visually impaired.

 

  • Audio tracks: You can select default preferred audio tracks language and fallback language.

 

  • Preferred TV remote control: Connected TV and STB apps support three types of remote controllers: 'Directional Keys Only' mini remote, 'Media Buttons' midi remote, and 'Full Remote.' You can choose your preferred remote in "Settings>User Interface>Remote Control". The mini remote typically includes volume, home, back, and up/down/left/right navigation buttons only; the midi remote additionally features play/pause, fast-forward, and rewind player buttons, and the full-sized TV remote comes with numerical keys and many extra, vendor/model-specific buttons.

 

These User Profile options give you more control over your viewing experience, allowing you to enjoy content in a way that suits your needs and preferences. Make sure to explore the Settings menu on your device to take full advantage of these features.

 

Watching the Content

 

In "Selected for You," the recommendation system automatically presents content on the home screen that might interest you based on your viewing habits. In the "Last Watched" category, you can easily find and continue watching your favorite series or movies you started watching in past, or on the go on your mobile device. Regardless of which device you start watching on, the content will wait for you on the home screen, and you can continue right where you left off. The "Latest" category will show you all the new arrivals and the "Don't Miss" category will alert you about shows you haven't watched yet so that you can see them before they are removed from the platform.

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Content Library

 

By clicking on the Info button, you will find information such as the season and episode, synopsis of the selected content, IMDb rating, and more. By scrolling down on the screen, you can also discover similar content and shows in the same genre. Content that you find on the home screen and is not yet available for viewing can be marked with a reminder. For series fans who like to watch multiple episodes at once, the system automatically plays the next episode after one ends. You can also rate content, which further assists the AI recommendation engine in making even better personal recommendations. The system library supports VOD, TV, Radio, and Podcast programs.

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Advanced Search

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You can quickly and easily search for any TV, VOD, and PVR content by entering a search string into the Search box in any language listed in Settings. To make searching easier, we also support search via speech recognition and accessory keyboards on selected devices, if installed.

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Live TV Time-Shift

 

The system keeps live TV rewind recordings available for the last 7 days (168 hours). In addition, you can record any content into your own PVR library for longer storage.

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Live TV Event Highlight Markers

 

This feature is perfect for sports TV enthusiasts. While watching a program enabled with Event Highlight Markers, you can see timeline marker points and watch the most exciting moments of the match by simply navigating to any specific marker point on the video player timeline. You can also open the "TOP Event" highlights list and playback all events as a seamless summary playlist of the match.

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Personal Video Recorder

 

PVR is accessible via “Recorder” main menu. In recorder screen you can view any past recordings you made and also you can set-up new recording schedules. Setting up a PVR recording schedule is also available directly from the TV's electronic programming guide (EPG) screen. You can set up auto-recording for specific programming segments or for an entire series of episodes, which you can then access at any time in your PVR library.

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Third Party App Launcher

 

The Third Party App Launcher is a feature available in our web and smart TV apps, providing access to a curated selection of partner apps. Due to restrictions imposed by Apple and Google, this feature is currently not available in the mobile versions of the apps. To access the partner apps, follow these steps:

 

  • Look for the Launcher cloud icon in the main menu of the web or smart TV app.

  • Click on the Launcher cloud icon to open the Third Party App Launcher.

 

Within the launcher, you will find a selection of partner apps, which may include computer games and other types of applications and content. The Third Party App Launcher aims to enhance your streaming experience and provide additional entertainment options. Make sure to explore the launcher regularly to discover new apps and content that might interest you.

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